Customer Care Executive

Looking for a Customer Care Executive role in Navi Mumbai, Mumbai? Ino Bank is hiring now. Great for first-time job seekers. Salary is up to ₹25,000/month.

Note from the employer

Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries, Negotiate Deals, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively.

What you will do

• You will log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

Candidate profile

• Open to freshers
• Education: 12th Pass
• Good knowledge of Active listening, CRM tools, Complaint handling and Hindi and English
• Basic English
• Freshers can apply
• You are customer-first and patient

Salary and benefits

You will be paid ₹20,000 – ₹25,000 per month.

Job at a glance

• Job location: Navi Mumbai, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work type: On-site
• Vacancies: 1
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to Ino Bank. It takes less than a minute.