Customer Care Executive

Inodaya Preceptors Private Limited is hiring a Customer Care Executive in Thane West, Mumbai. The team is filling 10 vacancies. Salary is up to ₹23,000/month.

Employer’s description

Customer Renewal Executive. 1 - 2 Years Experience Compulsory. | Type : Inbound | Languages : Hindi, Marathi, Gujarati

Candidate profile

• 1 to 2 years of experience in a similar role
• Minimum qualification: Tenth Pass
• Skills: Gujarati, Hindi, Inbound, Marathi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound
• Languages: Hindi, Marathi, Gujarati
• Someone polite and patient

Roles and responsibilities

In this role, you will:

• You'll escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

Compensation

The salary for this role is ₹20,000 – ₹23,000 per month.

Job at a glance

• Work location: Thane West, Mumbai, Maharashtra
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Vacancies: 10
• Work mode: Work from office
• Timings: 10:00am 07:00pm | Monday to Friday
• Job type: Full time

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