Customer Care Executive

A new Customer Care Executive role is open at Inotri Media Tech Solution Pvt Ltd, Bhayander East, Mumbai. The pay goes up to ₹15,000/month. No experience? You can still apply. 2 candidates will be hired for this role.

Note from the employer

Roles & Responsibilitieshandle Customer Calls, Emails, Chats, And Inquiries Professionallyresolve Customer Complaints And Provide Appropriate Solutionsmaintain Records Of Customer Interactions And Follow-Upsprovide Accurate Information About Products And Services. Type : Domestic, Inbound

Salary

Salary: ₹12,000 – ₹15,000 per month, based on skills and experience.

What you will do

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

Candidate profile

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with Domestic, Inbound
• Basic English
• Freshers can apply
• Type: Domestic, Inbound
• You are calm under pressure and patient

Position details

• Work location: Bhayander East, Mumbai, Maharashtra
• Openings: 2
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Inotri Media Tech Solution Pvt Ltd today.