Customer Care Executive

Start your next role as a Customer Care Executive with Insight Customer Call Solutions Limited in Ghansoli, Mumbai. There are 30 open positions. The pay goes up to ₹18,000/month. No experience? You can still apply.

Note from the employer

Urgent Requirement For Customer Care Executive. Languages : Hindi, English

What you will do

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails.

Salary and benefits

Compensation: ₹14,000 – ₹18,000 per month.

Eligibility

• Freshers are welcome to apply
• Minimum qualification: Graduate
• Good knowledge of English and Hindi
• Good English
• Freshers can apply
• Languages: Hindi, English
• You are customer-first and calm under pressure

Position details

• Work location: Ghansoli, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Openings: 30

Click Apply to send your profile to Insight Customer Call Solutions Limited. It takes less than a minute.