Customer Care Executive

Jds Hr Solutions is hiring a Customer Care Executive in Airoli, Mumbai. Great for first-time job seekers. Salary is up to ₹35,000/month. There are 15 open positions.

Note from the employer

We Have Opening In Various Process, Including Customer Service, Sales And Collections. Let Us Know What Type Of Experience You Hold And Based On Your Skills And Communication. We Will Land You Best Job.Contact 7208772454. Type : International | Languages : English

Salary

The salary for this role is ₹18,000 – ₹35,000 per month.

Roles and responsibilities

In this role, you will:

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails

Skills and qualifications

• Open to freshers
• Education: 12th Pass
• Good knowledge of English and International
• Good English
• Freshers can apply
• Type: International
• Languages: English

Quick facts

• Location: Airoli, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Openings: 15
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Jds Hr Solutions today.