Customer Care Executive

Join Jds Hr Solutions as a Customer Care Executive in Belapur, Mumbai. The pay goes up to ₹18,000/month. There are 30 open positions.

Employer’s description

Customer Care Profile Shift Timing 9:30 Am To 6:30 Pm. One Rotational Week Off Contact 7208772454. Type : Inbound, Domestic | Languages : English

Who can apply

• Open to freshers
• Education: 12th Pass
• Skills: Domestic, English, Inbound
• Basic English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: English

Key responsibilities

Here is what a typical day looks like:

• You'll meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• You will log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• You'll resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status

Salary

Compensation: ₹14,000 – ₹18,000 per month.

Position details

• Location: Belapur, Mumbai, Maharashtra
• Job type: Full time
• Work type: Office-based
• Openings: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to Jds Hr Solutions. It takes less than a minute.