Customer Care Executive

Jds Hr Solutions is looking for a Customer Care Executive to join its team in Turbhe, Mumbai. The team is filling 25 vacancies. No experience? You can still apply. The pay goes up to ₹22,000/month.

In the employer’s words

We Have The Below Priority And Active Requirements. Please Focus Only On Many Processes And Maximum Profiles At The Earliest. Current Priority Openings 2026 Sbi Renewalopenings, Motilal Oswal - Customer Service, Incred Personal Loan Disbursement, Experian - Customer Service. Type : Domestic, Inbound, Outbound, Sales | Languages : Hindi, English

Compensation

You will be paid ₹15,000 – ₹22,000 per month.

Who can apply

• Open to freshers
• Education: 12th Pass
• Good knowledge of Domestic, English, Hindi, Inbound, Outbound and Sales
• Basic English
• Freshers can apply
• Type: Domestic, Inbound, Outbound, Sales
• Languages: Hindi, English
• A customer-first, calm under pressure attitude

What the job involves

As a Customer Care Executive, your work will include:

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• You'll follow call scripts and update customers on ticket status.
• You will meet quality, call-handling and satisfaction targets.

Position details

• Job location: Turbhe, Mumbai, Maharashtra
• Openings: 25
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: Office-based
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Jds Hr Solutions.