Customer Care Executive

A new Customer Care Executive role is open at Jobkarro.Com, Andheri East, Mumbai. Salary is up to ₹25,000/month. The team is filling 15 vacancies.

In the employer’s words

We Are Looking For A Customer-Focused And Enthusiastic Customer Care Executive To Handle Customer Inquiries, Resolve Issues, And Provide An Excellent Customer Experience Through Voice, Email, Or Chat Support. 1 - 2 Years Experience Compulsory. | Type : Inbound, Domestic | Languages : Hindi, English

What we are looking for

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Comfortable with Domestic, English, Hindi, Inbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Domestic
• Languages: Hindi, English
• Someone polite and patient

Roles and responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Salary and benefits

Compensation: ₹20,000 – ₹25,000 per month.

Quick facts

• Work location: Andheri East, Mumbai, Maharashtra
• Openings: 15
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Jobkarro.Com.