Customer Care Executive

Join Justdial Limited as a Customer Care Executive in Swargate, Pune. You can earn up to ₹23,000/month. The team is filling 30 vacancies.

Employer’s description

Tele Calling Good Communication. Type : Sales, Inbound | Languages : English, Marathi, Hindi

Candidate profile

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Inbound, Marathi, Sales
• Good English
• Freshers can apply
• Type: Sales, Inbound
• Languages: English, Marathi, Hindi
• You are customer-first and polite

Roles and responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets

Salary

Salary: ₹18,000 – ₹23,000 per month, based on skills and experience.

Job details

• Location: Swargate, Pune, Maharashtra
• Openings: 30
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Justdial Limited.