Customer Care Executive

Kanupriya Vashist (Vashist Consultancy) is looking for a Customer Care Executive to join its team in Sector-50, Chandigarh. Salary is up to ₹25,000/month.

In the employer’s words

As A Senior Customer Relationship Executive-Cs, You Are Fully Responsible For Planning & Execution Of All Senior Cre Activities To Ensure Highest Level Of Customer Satisfaction And Customer Retention. Provide Basic Information About Products And Services Offered By Dealer In Their Respective Area Responsible For Bringing And Retaining. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

What you get

The salary for this role is ₹20,000 – ₹25,000 per month.

Key responsibilities

In this role, you will:

• You will handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• You'll log every interaction and its outcome in the support system.
• You'll resolve queries and complaints with patience and accuracy.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of English and Hindi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English
• Someone polite and customer-first

Job details

• Work location: Sector-50, Chandigarh, Chandigarh
• Vacancies: 1
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Job type: Full time

Apply today and take the next step in your career with Kanupriya Vashist (Vashist Consultancy).