Chat Process Executive

King of Cards India Pvt Ltd is looking for a Chat Process Executive to join its team in Chamarajpet, Bengaluru. The pay goes up to ₹20,000/month. Freshers can apply. There are 5 open positions.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : Tamil, Telugu, Kannada, Hindi, English

Key responsibilities

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• You will meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Compensation

Salary: ₹16,000 – ₹20,000 per month, based on skills and experience.

Candidate profile

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of English, Hindi, Kannada, Tamil and Telugu
• Female Only
• Good English
• Freshers can apply
• Languages: Tamil, Telugu, Kannada, Hindi, English
• Someone polite and customer-first

Position details

• Location: Chamarajpet, Bengaluru, Karnataka
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: On-site
• Openings: 5
• Timings: 10:00 AM - 7:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by King of Cards India Pvt Ltd.