Customer Care Associate (Cca)

Knonwshare has an opening for a Customer Care Associate (Cca) based in HSR Layout, Bengaluru. Freshers can apply. There are 30 open positions. The pay goes up to ₹40,000/month.

Employer’s description

N/A. Languages : Hindi, English

What we are looking for

• Open to freshers
• Minimum qualification: 12th Pass
• Skills: English, Hindi
• Good English
• Freshers can apply
• Languages: Hindi, English
• You are patient and polite

Compensation

You will be paid ₹18,000 – ₹40,000 per month.

Key responsibilities

• You will resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets

Job details

• Work location: HSR Layout, Bengaluru, Karnataka
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 30

Ready to start? Upload your resume and apply to Knonwshare today.