Chat Support Executive

Start your next role as a Chat Support Executive with Ksw Dynamics Private Limited in Makarba, Ahmedabad. The team is filling 10 vacancies. You can earn up to ₹35,000/month.

Note from the employer

Fluent English Is Mandatory, Without It, Candidates Will Be Directly Rejected. Its Work From Office With Rotational Shifts Only. Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Type : International, Inbound | Languages : English, English

Salary

Salary: ₹23,000 – ₹35,000 per month, based on skills and experience.

Requirements

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Comfortable with English, Inbound, International
• Good English
• Freshers can apply
• Type: International, Inbound
• Languages: English, English
• You are patient and customer-first

Key responsibilities

• Identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Quick facts

• Job location: Makarba, Ahmedabad, Gujarat
• Vacancies: 10
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work type: Office-based

Interested? Apply now on BetterJobs with your resume — Ksw Dynamics Private Limited reviews applications regularly.