Chat Support Executive

Looking for a Chat Support Executive role in Makarba, Ahmedabad? Ksw Dynamics Private Limited is hiring now. Salary is up to ₹35,000/month. There are 25 open positions. Freshers can apply.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : English

What the job involves

As a Chat Support Executive, your work will include:

• Resolve queries and complaints with patience and accuracy
• You'll log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Salary and benefits

Salary: ₹25,000 – ₹35,000 per month, based on skills and experience.

Eligibility

• No prior experience needed — freshers can apply
• Education: Graduate
• Skills: English
• Good English
• Freshers can apply
• Languages: English
• A customer-first, polite attitude

Quick facts

• Job location: Makarba, Ahmedabad, Gujarat
• Vacancies: 25
• Employment type: Full time
• Work type: Office-based
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Ksw Dynamics Private Limited. It takes less than a minute.