Chat Support Executive

Place1india HR Solutions has an opening for a Chat Support Executive based in Gota, Ahmedabad. 3 candidates will be hired for this role. The pay goes up to ₹40,000/month.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. 1 - 2 Years Experience Compulsory.

What we are looking for

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with Complaint handling, Typing speed, CRM tools, Verbal communication
• Good English
• 1 - 2 Years Experience Compulsory.
• You are polite and patient

What you will do

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy

Salary and benefits

You will be paid ₹20,000 – ₹40,000 per month.

Job details

• Work location: Gota, Ahmedabad, Gujarat
• Vacancies: 3
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Place1india HR Solutions.