Customer Care Executive

A new Customer Care Executive role is open at Kundan cars Pvt. Ltd., Pimpri Chinchwad, Pune. Salary is up to ₹25,000/month. The team is filling 10 vacancies.

In the employer’s words

Vehicles Ko Inspect Aur Repair Karo Taaki Optimal Performance Maintain Ho. Mechanical Issues Diagnose Karo Aur Faulty Parts Replace Karo. Service Records Maintain Karke Preventive Care Advise Karo. 1 - 2 Years Experience Compulsory.

Salary and benefits

You will be paid ₹16,000 – ₹25,000 per month.

Eligibility

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Skills: CRM tools, Verbal communication, Active listening, Hindi and English
• Female Only
• No English required
• 1 - 2 Years Experience Compulsory.
• Someone patient and calm under pressure

What you will do

As a Customer Care Executive, your work will include:

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• You will identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status

Position details

• Work location: Pimpri Chinchwad, Pune, Maharashtra
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 10

Ready to start? Upload your resume and apply to Kundan cars Pvt. Ltd. today.