Customer Care Associate

Lakshmi Boutique has an opening for a Customer Care Associate based in Ramapuram, Chennai. The pay goes up to ₹18,000/month. 2 candidates will be hired for this role.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. 1 - 2 Years Experience Compulsory. | Languages : English, Tamil

Key responsibilities

• Follow call scripts and update customers on ticket status
• You'll handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

Candidate profile

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of English and Tamil
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Tamil
• You are customer-first and patient

What you get

The salary for this role is ₹13,000 – ₹18,000 per month.

Job details

• Location: Ramapuram, Chennai, Tamil Nadu
• Vacancies: 2
• Work type: On-site
• Shift: 9 AM - 7 PM | Monday to Saturday
• Employment type: Full time
• Interview: 12:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Lakshmi Boutique reviews applications regularly.