Customer Service Officer

Landmark Insurance Brokers Private Limited (Landmark Insurance Brokers Pvt. Ltd.) wants to bring on a Customer Service Officer for its Ghatkopar West, Mumbai team. The team is filling 10 vacancies. You can earn up to ₹22,000/month.

In the employer’s words

Motor Insurance Calling. Type : Domestic, Sales, Outbound, Inbound | Languages : Hindi, English

Candidate profile

• Open to freshers
• Minimum qualification: 12th Pass
• Skills: Domestic, English, Hindi, Inbound, Outbound, Sales
• Basic English
• Freshers can apply
• Type: Domestic, Sales, Outbound, Inbound
• Languages: Hindi, English
• Someone customer-first and polite

What you will do

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• You'll identify upsell opportunities where relevant.
• You'll resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system

What you get

Compensation: ₹17,000 – ₹22,000 per month.

Quick facts

• Work location: Ghatkopar West, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 10
• Work type: Office-based

Click Apply to send your profile to Landmark Insurance Brokers Private Limited (Landmark Insurance Brokers Pvt. Ltd.). It takes less than a minute.