Customer Service Officer

Looking for a Customer Service Officer role in Ghatkopar West, Mumbai? Landmark Insurance Brokers Private Limited (Landmark Insurance Brokers Pvt. Ltd.) is hiring now. You can earn up to ₹22,000/month. The team is filling 10 vacancies.

Employer’s description

Motor And Health Insurance Direct Customer Calling. Type : Domestic, Sales, Inbound | Languages : Hindi, English

Compensation

Salary: ₹17,000 – ₹22,000 per month, based on skills and experience.

Requirements

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, English, Hindi, Inbound and Sales
• Basic English
• Freshers can apply
• Type: Domestic, Sales, Inbound
• Languages: Hindi, English
• A patient, calm under pressure attitude

What the job involves

• You will follow call scripts and update customers on ticket status.
• You will handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• You'll identify upsell opportunities where relevant.

Quick facts

• Job location: Ghatkopar West, Mumbai, Maharashtra
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Vacancies: 10
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to Landmark Insurance Brokers Private Limited (Landmark Insurance Brokers Pvt. Ltd.). It takes less than a minute.