Customer Service Officer

Landmark Insurance Brokers Private Limited (Landmark Insurance Brokers Pvt. Ltd.) wants to bring on a Customer Service Officer for its Goa Velha team. There are 15 open positions. You can earn up to ₹25,000/month.

Note from the employer

Customer Service Officer. Type : Outbound, Sales, Domestic | Languages : Marathi, Hindi, English

Day-to-day work

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• You'll follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets

Skills and qualifications

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with Domestic, English, Hindi, Marathi, Outbound, Sales
• Basic English
• Freshers can apply
• Type: Outbound, Sales, Domestic
• Languages: Marathi, Hindi, English
• A customer-first, patient attitude

Pay and perks

Compensation: ₹15,000 – ₹25,000 per month.

Position details

• Work location: Goa Velha
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Openings: 15
• Work type: Work from office

Click Apply to send your profile to Landmark Insurance Brokers Private Limited (Landmark Insurance Brokers Pvt. Ltd.). It takes less than a minute.