Customer Care Executive

Looking for a Customer Care Executive role in Turbhe, Mumbai? Logix Staffing pvt ltd is hiring now. 25 candidates will be hired for this role. Freshers can apply. Salary is up to ₹21,000/month.

In the employer’s words

Responding To Customer Inquiries Via Phone, Email, Chat, Or In Person.Resolving Customer Complaints And Providing Appropriate Solutions.Processing Orders, Returns, Refunds, Or Exchanges.Providing Accurate Information About Products, Services, And Company Policies. Type : Inbound | Languages : English

Salary and benefits

Salary: ₹16,000 – ₹21,000 per month, based on skills and experience.

Requirements

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with English, Inbound
• Good English
• Freshers can apply
• Type: Inbound
• Languages: English
• You are calm under pressure and polite

Key responsibilities

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails.

Job details

• Location: Turbhe, Mumbai, Maharashtra
• Vacancies: 25
• Work type: On-site
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | 6 day working
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Logix Staffing pvt ltd today.