Chat Support Executive

Looking for a Chat Support Executive role in New Thippasandra, Bengaluru? Ltcv Credit Private Limited is hiring now. The team is filling 2 vacancies. You can earn up to ₹25,000/month.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. 1 - 2 Years Experience Compulsory. | Type : Outbound | Languages : Tamil, Telugu, Kannada, Hindi, English

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi, Kannada, Outbound, Tamil and Telugu
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound
• Languages: Tamil, Telugu, Kannada, Hindi, English
• You are calm under pressure and customer-first

What the job involves

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• You will handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets

What you get

You will be paid ₹22,000 – ₹25,000 per month.

Quick facts

• Job location: New Thippasandra, Bengaluru, Karnataka
• Work type: Work from office
• Employment type: Full time
• Working hours: 10:00 AM - 7:00 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 2

Apply today and take the next step in your career with Ltcv Credit Private Limited.