Customer Care Executive

Ma Shyama Associates has an opening for a Customer Care Executive based in Deccan Gymkhana, Pune. There are 29 open positions. You can earn up to ₹20,000/month.

Note from the employer

Sbi Credit Card Sales Outbond Process Timing - 10.00 To 06.30 Fix Sunday Off. Type : Outbound, Domestic, Sales | Languages : Marathi, Hindi, English

Candidate profile

• Freshers are welcome to apply
• Education: 12th Pass
• Skills: Domestic, English, Hindi, Marathi, Outbound, Sales
• Basic English
• Freshers can apply
• Type: Outbound, Domestic, Sales
• Languages: Marathi, Hindi, English
• Someone patient and calm under pressure

Compensation

The salary for this role is ₹13,000 – ₹20,000 per month.

Roles and responsibilities

In this role, you will:

• You'll meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

Quick facts

• Job location: Deccan Gymkhana, Pune, Maharashtra
• Vacancies: 29
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Ma Shyama Associates.