Customer Care Executive

Ma Shyama Associates has an opening for a Customer Care Executive based in Deccan Gymkhana, Pune. The pay goes up to ₹20,000/month. There are 28 open positions. No experience? You can still apply.

Note from the employer

Sbi Credit Card Sales Process Outbond Working Mon To Sat. Type : Outbound, Sales, Domestic | Languages : English, Marathi, Hindi

Roles and responsibilities

In this role, you will:

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• You'll escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets

Compensation

Compensation: ₹15,000 – ₹20,000 per month.

Skills and qualifications

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: Domestic, English, Hindi, Marathi, Outbound, Sales
• Female Only
• Basic English
• Freshers can apply
• Type: Outbound, Sales, Domestic
• Languages: English, Marathi, Hindi
• You are polite and customer-first

Job details

• Work location: Deccan Gymkhana, Pune, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work type: Office-based
• Vacancies: 28

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