Customer Care Executive

Join Manreeva Staffing Solutions Private Limited as a Customer Care Executive in Vikhroli West, Mumbai. You can earn up to ₹24,000/month. 25 candidates will be hired for this role.

In the employer’s words

Customer Care Handle Queries. 1 - 2 Years Experience Compulsory. | Type : Inbound, Outbound | Languages : Hindi, Marathi, English

What you will do

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets.
• You'll resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant

Eligibility

• 1–2 years of relevant experience
• Education: Graduate
• Comfortable with English, Hindi, Inbound, Marathi, Outbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Outbound
• Languages: Hindi, Marathi, English
• A calm under pressure, patient attitude

Salary and benefits

The salary for this role is ₹17,000 – ₹24,000 per month.

Job at a glance

• Work location: Vikhroli West, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Job type: Full time
• Openings: 25
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Manreeva Staffing Solutions Private Limited reviews applications regularly.