Customer Support Engineer

A new Customer Support Engineer role is open at Megabyte Computer Services, Srirampura, Bengaluru. You can earn up to ₹25,000/month. 2 candidates will be hired for this role.

Note from the employer

Install, Repair, And Maintain Computer Hardware Systems And Peripherals. Troubleshoot Technical Issues And Recommend Suitable Upgrades. Ensure Hardware Compatibility With Software And Network Setups. More Than 2 Years Experience Compulsory. | Skills Needed : Computer Repair, Networking

Salary and benefits

The salary for this role is ₹20,000 – ₹25,000 per month.

Who can apply

• At least 2 years of relevant experience
• 12th Pass or equivalent
• Skills: Computer Repair, Networking
• Male Only
• Good English
• More Than 2 Years Experience Compulsory.
• Skills Needed: Computer Repair, Networking

Your responsibilities

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• You'll log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets

Quick facts

• Location: Srirampura, Bengaluru, Karnataka
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: Office-based
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 2

Apply today and take the next step in your career with Megabyte Computer Services.