Customer Support Engineer

Megabyte Computer Services has an opening for a Customer Support Engineer based in Malleshwaram, Bengaluru. Salary is up to ₹30,000/month. 2 candidates will be hired for this role.

Note from the employer

Install, Repair, And Maintain Computer Hardware Systems And Peripherals. Troubleshoot Technical Issues And Recommend Suitable Upgrades. Ensure Hardware Compatibility With Software And Network Setups. More Than 2 Years Experience Compulsory. | Skills Needed : Computer Repair, Networking

Requirements

• At least 2 years of relevant experience
• Education: Graduate
• Comfortable with Computer Repair, Networking
• Male Only
• Good English
• More Than 2 Years Experience Compulsory.
• Skills Needed: Computer Repair, Networking
• Someone calm under pressure and customer-first

What you will do

• Escalate complex cases to the right team within the SLA
• You will follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

What you get

Compensation: ₹20,000 – ₹30,000 per month.

Quick facts

• Location: Malleshwaram, Bengaluru, Karnataka
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 2
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office

Ready to start? Upload your resume and apply to Megabyte Computer Services today.