Customer Care Executive

Mspire Ventures Private Limited has an opening for a Customer Care Executive based in Sakinaka, Mumbai. The team is filling 10 vacancies. Freshers can apply. You can earn up to ₹19,000/month.

Note from the employer

Customer Service , Customer Support , Client Handling , Ms Office. Languages : Marathi, Hindi, English

Your responsibilities

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• You'll escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Skills and qualifications

• Ideal for freshers starting their career
• Education: 12th Pass
• Good knowledge of English, Hindi and Marathi
• Female Only
• Basic English
• Freshers can apply
• Languages: Marathi, Hindi, English
• Someone customer-first and patient

Salary and benefits

You will be paid ₹15,000 – ₹19,000 per month.

Quick facts

• Work location: Sakinaka, Mumbai, Maharashtra
• Openings: 10
• Work mode: Work from office
• Interview: 10:00 AM - 2:00 PM | Monday to Saturday
• Job type: Full time
• Timings: 10:00 AM - 6:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Mspire Ventures Private Limited today.