Customer Care Executive

Looking for a Customer Care Executive role in Hazratganj, Lucknow? N.R. Manpower Solution Private Limited is hiring now. The pay goes up to ₹25,000/month. The team is filling 30 vacancies.

Employer’s description

Handle Customer Interactions Through Chat & Voice Support Resolve Customer Queries Efficiently And Professionally Maintain Quality, Productivity, And Customer Satisfaction Standards Document Customer Interactions Accurately. This Is A Great Opportunity For Freshers And Experienced Candidates Looking To Build A Career In The Bpo Industry. 1 - 2 Years Experience Compulsory. | Type : Inbound | Languages : English

What you get

You will be paid ₹20,000 – ₹25,000 per month.

Eligibility

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Skills: English, Inbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound
• Languages: English
• A customer-first, polite attitude

What the job involves

• You'll escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant

Job at a glance

• Location: Hazratganj, Lucknow, Uttar Pradesh
• Openings: 30
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by N.R. Manpower Solution Private Limited.