Customer Care Executive

Narasimha Enterprises has an opening for a Customer Care Executive based in Shivajinagar, Pune. The team is filling 5 vacancies. The pay goes up to ₹20,000/month. Great for first-time job seekers.

Note from the employer

Calling On Given Data And Generating Leads. Languages : Kannada, Tamil, Telugu, Marathi, Hindi, English

Skills and qualifications

• No prior experience needed — freshers can apply
• Minimum qualification: Graduate
• Comfortable with English, Hindi, Kannada, Marathi, Tamil, Telugu
• Female Only
• Basic English
• Freshers can apply
• Languages: Kannada, Tamil, Telugu, Marathi, Hindi, English

Your responsibilities

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Pay and perks

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Position details

• Work location: Shivajinagar, Pune, Maharashtra
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 5

Interested? Apply now on BetterJobs with your resume — Narasimha Enterprises reviews applications regularly.