Customer Care Executive

Narith Bussiness Service wants to bring on a Customer Care Executive for its Navi Mumbai, Mumbai team. You can earn up to ₹23,000/month. No experience? You can still apply. There are 29 open positions.

In the employer’s words

Handle Inbound/Outbound Calls With International Customer Resolve Queries And Provide Product/Service Information Maintain Professional Communication And Cultural Sensitivity. 8-Hour Rotational Shifts. 2 Rotational Week-Offs. (Pick & Drop). Good English Communication Willing To Work In Rotational Shifts. Type : Inbound, Outbound, International

Salary and benefits

The salary for this role is ₹16,000 – ₹23,000 per month.

Requirements

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Good knowledge of Inbound, International and Outbound
• Good English
• Freshers can apply
• Type: Inbound, Outbound, International
• A polite, customer-first attitude

Day-to-day work

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant

Job at a glance

• Work location: Navi Mumbai, Mumbai, Maharashtra
• Employment type: Full time
• Timings: Rotational shift | Monday to Saturdays
• Work mode: Office-based
• Interview: 5:00 pm -8:00 pm | Monday to Friday
• Vacancies: 29

If this job suits you, apply now — shortlisted candidates will be contacted by Narith Bussiness Service.