Customer Support Specialist

Narith is hiring a Customer Support Specialist in Thane, Mumbai. The pay goes up to ₹39,000/month. There are 30 open positions.

Note from the employer

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory. | Type : International | Languages : English

Your responsibilities

• You'll meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

What we are looking for

• 1–2 years of relevant experience
• Education: 12th Pass
• Skills: English, International
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International
• Languages: English
• A calm under pressure, patient attitude

What you get

Salary: ₹25,000 – ₹39,000 per month, based on skills and experience.

Quick facts

• Work location: Thane, Mumbai, Maharashtra
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Job type: Full time
• Openings: 30

Interested? Apply now on BetterJobs with your resume — Narith reviews applications regularly.