Customer Care Executive

Netstar Infotech wants to bring on a Customer Care Executive for its Thane West, Mumbai team. The pay goes up to ₹25,000/month. 28 candidates will be hired for this role. Freshers can apply.

Employer’s description

Handle Customer Calls & Queries Provide Information & Resolve Issues Basic Computer Knowledge Required Qualification: Hsc/Graduate Good Communication Skills Freshers Can Apply Salary: 15,000 25,000 Shift: Day Location: Mumbai/Thane. Type : Domestic, Inbound, Outbound, Sales | Languages : Punjabi, Marathi, Bengali, Kannada, Hindi, English | Preferred Experience In : Real Estate

Salary and benefits

The salary for this role is ₹15,000 – ₹25,000 per month.

Skills and qualifications

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Skills: Bengali, Domestic, English, Hindi, Inbound, Kannada, Marathi, Outbound
• Good English
• Freshers can apply
• Type: Domestic, Inbound, Outbound, Sales
• Languages: Punjabi, Marathi, Bengali, Kannada, Hindi, English
• Preferred Experience In: Real Estate

Day-to-day work

• Identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy

Job at a glance

• Location: Thane West, Mumbai, Maharashtra
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Openings: 28
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Netstar Infotech.