Customer Care Executive

A new Customer Care Executive role is open at Netstar Infotech, Thane West, Mumbai. Great for first-time job seekers. Salary is up to ₹21,000/month. The team is filling 30 vacancies.

Note from the employer

Looking For A Customer Support & Sales Executive In Thane. Key Roles Include Handling Inbound Calls, Resolving Customer Queries With High Satisfaction, And Pitching Relevant Product Upgrades,Value-Added Services, Or Promotional Offers. Candidates Should Speak Good English/Hindi And Have Basic Computer. Freshers/Experienced Welcome. Type : Inbound, Outbound, Domestic, International, Sales | Languages : Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English

Salary and benefits

The salary for this role is ₹15,000 – ₹21,000 per month.

Eligibility

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Comfortable with Bengali, Domestic, English, Gujarati, Hindi, Inbound, International, Kannada
• Good English
• Freshers can apply
• Type: Inbound, Outbound, Domestic, International, Sales
• Languages: Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English
• A polite, customer-first attitude

Day-to-day work

As a Customer Care Executive, your work will include:

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails

Quick facts

• Job location: Thane West, Mumbai, Maharashtra
• Employment type: Full time
• Openings: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Netstar Infotech.