Customer Care Executive

Netstar Infotech is looking for a Customer Care Executive to join its team in Thane, Mumbai. 30 candidates will be hired for this role. No experience? You can still apply. Salary is up to ₹20,000/month.

Note from the employer

Customer Service Executive Handles Customer Queries, Resolves Complaints, Provides Product Information, Maintains Customer Records, Ensures Customer Satisfaction, Communicates Professionally, And Supports Business Growth Through Excellent Service And Problem-Solving Skills. With Good English Communication. Type : Inbound, International, Domestic | Languages : Hindi, English

What the job involves

• Handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• You will log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Requirements

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: Domestic, English, Hindi, Inbound, International
• Basic English
• Good English
• Freshers can apply
• Type: Inbound, International, Domestic
• Languages: Hindi, English
• A calm under pressure, polite attitude

Salary and benefits

The salary for this role is ₹15,000 – ₹20,000 per month.

Position details

• Job location: Thane, Mumbai, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Openings: 30
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Netstar Infotech.