Customer Care Executive

Start your next role as a Customer Care Executive with NetTech India in Thane, Mumbai. Freshers can apply. Salary is up to ₹40,000/month. There are 2 open positions.

In the employer’s words

Guide Students About It Courses And Career Options Handle Student Inquiries (Calls, Walk-Ins, Online Leads) Convert Leads Into Admissions Follow Up With Interested Students.

What you will do

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• You'll handle inbound and outbound customer calls, chats or emails.
• You'll resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status

Skills and qualifications

• Ideal for freshers starting their career
• Education: 12th Pass
• Good knowledge of Complaint handling, Active listening, Typing speed and CRM tools
• Basic English
• Freshers can apply
• Someone calm under pressure and customer-first

Compensation

Compensation: ₹20,000 – ₹40,000 per month.

Job details

• Location: Thane, Mumbai, Maharashtra
• Shift: 10.00 AM - 07:00 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Job type: Full time
• Openings: 2

If this job suits you, apply now — shortlisted candidates will be contacted by NetTech India.