Customer Care Executive

New Moon Enterprises has an opening for a Customer Care Executive based in Jogeshwari West, Mumbai. Salary is up to ₹18,000/month. There are 3 open positions. Great for first-time job seekers.

In the employer’s words

Provide Administrative Support To Sales Teams, Manage Crm Data, And Track Performance Metrics. Coordinate With Clients And Internal Teams To Ensure Smooth Operations. Prepare Reports And Assist In Strategy Formulation.

Who can apply

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of Active listening, Typing speed, Verbal communication and CRM tools
• Male Only
• Basic English
• Freshers can apply

What the job involves

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Pay and perks

Compensation: ₹10,000 – ₹18,000 per month.

Quick facts

• Work location: Jogeshwari West, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 3
• Work mode: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — New Moon Enterprises reviews applications regularly.