Customer Care Executive

A new Customer Care Executive role is open at Nithrik Designs, Andheri East, Mumbai. You can earn up to ₹15,000/month. The team is filling 10 vacancies. Freshers can apply.

Note from the employer

Attending To Customer Complaint. Handling Corporate Files. Type : Inbound, Outbound | Languages : Kannada, Telugu, Tamil, Malayalam, Marathi, Hindi, English

Your responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

What you get

Compensation: ₹10,000 – ₹15,000 per month.

What we are looking for

• Open to freshers
• Education: Tenth Pass
• Comfortable with English, Hindi, Inbound, Kannada, Malayalam, Marathi, Outbound, Tamil
• Basic English
• Freshers can apply
• Type: Inbound, Outbound
• Languages: Kannada, Telugu, Tamil, Malayalam, Marathi, Hindi, English

Job details

• Location: Andheri East, Mumbai, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 10
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Job type: Full time

Apply today and take the next step in your career with Nithrik Designs.