Customer Care Executive

Join Novac Technology Solutions Private Limited as a Customer Care Executive in Ghansoli, Mumbai. You can earn up to ₹17,000/month. The team is filling 10 vacancies.

Note from the employer

Hiring For Customer Service Executive | Good English Or Average English Required | 5 Days Working In Day Shift | On Payroll Job. Type : Domestic, Inbound | Languages : Marathi, Hindi, English

Day-to-day work

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

What we are looking for

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with Domestic, English, Hindi, Inbound, Marathi
• Basic English
• Good English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: Marathi, Hindi, English
• You are calm under pressure and customer-first

What you get

You will be paid ₹13,700 – ₹17,000 per month.

Position details

• Work location: Ghansoli, Mumbai, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 10
• Job type: Full time
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Novac Technology Solutions Private Limited.