Customer Care Executive

Olympus Secure Process Private Limited has an opening for a Customer Care Executive based in Turbhe, Mumbai. 25 candidates will be hired for this role. You can earn up to ₹21,000/month.

Employer’s description

To Make Outbound Call To All The New Customers, We Need Outbound Call Executives Welcome Calls Make Outbound Welcome Calls To New Customers To Explain Product/Service Features Confirm Customer Details And Set Correct Expectations Educate Customers On Usage, Benefits, Billing, And Support Process Build Positive First Impression And Customer. Type : Inbound, Outbound, Domestic | Languages : Marathi, Hindi, English

Salary

The salary for this role is ₹16,500 – ₹21,000 per month.

Your responsibilities

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Skills and qualifications

• Ideal for freshers starting their career
• Graduate or equivalent
• Skills: Domestic, English, Hindi, Inbound, Marathi, Outbound
• Good English
• Freshers can apply
• Type: Inbound, Outbound, Domestic
• Languages: Marathi, Hindi, English
• You are patient and calm under pressure

Position details

• Location: Turbhe, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 25
• Work type: Office-based
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Olympus Secure Process Private Limited.