Customer Care Executive

Olympus Secure Process Private Limited has an opening for a Customer Care Executive based in Turbhe, Mumbai. The team is filling 25 vacancies. The pay goes up to ₹20,000/month.

In the employer’s words

Welcome Calls, Retention Calls, Emi Retention Calls, Responsibilities & Role Achieve Daily/Monthly Call And Retention Targets, Maintain High Quality Scores And Compliance Standards,Follow Call Scripts, Sops, And Regulatory Guidelines. Handle Objections Professionally And Confidently. Update Customer Interactions And Feedback Coordinate. Type : Outbound, Inbound, Domestic | Languages : Marathi, Hindi, English

What we are looking for

• Freshers are welcome to apply
• Graduate or equivalent
• Good knowledge of Domestic, English, Hindi, Inbound, Marathi and Outbound
• Good English
• Freshers can apply
• Type: Outbound, Inbound, Domestic
• Languages: Marathi, Hindi, English
• You are patient and calm under pressure

Roles and responsibilities

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy

What you get

You will be paid ₹16,500 – ₹20,000 per month.

Job details

• Work location: Turbhe, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Openings: 25

If this job suits you, apply now — shortlisted candidates will be contacted by Olympus Secure Process Private Limited.