Customer Care Executive

Overseas Logistics Private Limited wants to bring on a Customer Care Executive for its Andheri East, Mumbai team. The pay goes up to ₹32,000/month. The team is filling 2 vacancies.

In the employer’s words

Candidate Need To Solve The Queries Of Customers On Call. 1 - 2 Years Experience Compulsory. | Type : Outbound, International

Who can apply

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Comfortable with International, Outbound
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, International
• You are polite and patient

Roles and responsibilities

As a Customer Care Executive, your work will include:

• You'll meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• You'll follow call scripts and update customers on ticket status.

Compensation

Salary: ₹25,000 – ₹32,000 per month, based on skills and experience.

Quick facts

• Location: Andheri East, Mumbai, Maharashtra
• Work mode: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 2
• Job type: Full time

Click Apply to send your profile to Overseas Logistics Private Limited. It takes less than a minute.