Customer Care Executive

Overseas Logistics Private Limited wants to bring on a Customer Care Executive for its Andheri East, Mumbai team. Salary is up to ₹25,000/month.

Note from the employer

Manage Inbound Calls For Customer'S Query. & Solve Their Query As Soon As Possible For International Courier. 1 - 2 Years Experience Compulsory. | Type : Inbound, International

What you get

The salary for this role is ₹22,000 – ₹25,000 per month.

Eligibility

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Skills: Inbound, International
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, International

Day-to-day work

In this role, you will:

• You'll meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• You will identify upsell opportunities where relevant.
• You will resolve queries and complaints with patience and accuracy.

Position details

• Job location: Andheri East, Mumbai, Maharashtra
• Employment type: Full time
• Vacancies: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Overseas Logistics Private Limited reviews applications regularly.