Customer Care Executive

Pagido Consulting has an opening for a Customer Care Executive based in Thane, Mumbai. There are 20 open positions. Salary is up to ₹18,000/month.

Employer’s description

Calling And Texting. Marketing | Type : Inbound | Languages : English

Compensation

Compensation: ₹17,000 – ₹18,000 per month.

Requirements

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Good knowledge of English, Inbound and Marketing
• Basic English
• Freshers can apply
• Marketing
• Type: Inbound
• Languages: English

What the job involves

In this role, you will:

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Quick facts

• Location: Thane, Mumbai, Maharashtra
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 20
• Work type: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Pagido Consulting.