Customer Care Executive

Start your next role as a Customer Care Executive with Peopable Staffing Services Private Limited in Vashi, Mumbai. 30 candidates will be hired for this role. The pay goes up to ₹30,000/month.

Note from the employer

Resolving Customer Complaints Brought To Your Attention, Grievance Management, Inbound Calling Process, Handle Walking Customers, Speak Polietly With Customers, Being Very While Handling The Customers Grievance. 1 - 2 Years Experience Compulsory. | Languages : English

What you will do

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy

Compensation

The salary for this role is ₹20,000 – ₹30,000 per month.

Who can apply

• 1–2 years of relevant experience
• Education: Graduate
• Comfortable with English
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: English
• You are patient and customer-first

Job details

• Work location: Vashi, Mumbai, Maharashtra
• Job type: Full time
• Vacancies: 30
• Work type: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Peopable Staffing Services Private Limited. It takes less than a minute.