Customer Care Associate

Join Persistent Digital Services Investments & Insurance Marketing Private Limited as a Customer Care Associate in Mumbai-Nashik Highway, Nashik. The pay goes up to ₹15,000/month. 30 candidates will be hired for this role.

Note from the employer

Making Outbond Calls To Potential Customer Introducting Products / Services, Understanding Needs,And Qualifing Leads For Sales. Marketing | Type : Outbound | Languages : Marathi, Hindi, English

Candidate profile

• Open to freshers
• Education: 12th Pass
• Good knowledge of English, Hindi, Marathi, Marketing and Outbound
• Female Only
• Basic English
• Freshers can apply
• Marketing
• Type: Outbound
• Languages: Marathi, Hindi, English
• Someone patient and customer-first

Your responsibilities

As a Customer Care Associate, your work will include:

• Follow call scripts and update customers on ticket status
• You will log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• You will meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA

What you get

You will be paid ₹10,000 – ₹15,000 per month.

Job details

• Work location: Mumbai-Nashik Highway, Nashik, Maharashtra
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 30

Apply today and take the next step in your career with Persistent Digital Services Investments & Insurance Marketing Private Limited.