Customer Care Associate

Join Wise Owl Investments & Insurance Marketi Ng Private Limited as a Customer Care Associate in Mumbai-Nashik Highway, Nashik. You can earn up to ₹12,000/month. The team is filling 5 vacancies.

Employer’s description

Tele-Calling. Type : Outbound | Languages : Marathi, Hindi

Salary and benefits

The salary for this role is ₹10,000 – ₹12,000 per month.

Key responsibilities

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• You'll resolve queries and complaints with patience and accuracy.

Skills and qualifications

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of Hindi, Marathi and Outbound
• Basic English
• Freshers can apply
• Type: Outbound
• Languages: Marathi, Hindi
• A polite, calm under pressure attitude

Quick facts

• Work location: Mumbai-Nashik Highway, Nashik, Maharashtra
• Employment type: Full time
• Vacancies: 5
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office

Apply today and take the next step in your career with Wise Owl Investments & Insurance Marketi Ng Private Limited.