Customer Care Associate

Looking for a Customer Care Associate role in Mumbai-Nashik Highway, Nashik? Wise Owl Investments & Insurance Marketi Ng Private Limited is hiring now. Salary is up to ₹15,000/month. There are 20 open positions.

In the employer’s words

Customer Service Associate Manages Customer Concerns With The Objective Of Maintaining Positive Customer Relationships With An Organization. They Interact Directly With Customers To Listen To Concerns, Resolve Problems, And Recommend Products And Services According To The Needs Of Each Individual. Type : Outbound, Sales | Marketing | Languages : Marathi, Hindi

Eligibility

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Skills: Hindi, Marathi, Marketing, Outbound, Sales
• Female Only
• Basic English
• Freshers can apply
• Type: Outbound, Sales
• Marketing
• Languages: Marathi, Hindi

Day-to-day work

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• You will resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• You will log every interaction and its outcome in the support system.

Salary and benefits

Compensation: ₹12,000 – ₹15,000 per month.

Job details

• Work location: Mumbai-Nashik Highway, Nashik, Maharashtra
• Work mode: On-site
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 20

Ready to start? Upload your resume and apply to Wise Owl Investments & Insurance Marketi Ng Private Limited today.