Customer Care Executive

Looking for a Customer Care Executive role in Thane, Mumbai? Platinumone Business Services Limited is hiring now. The pay goes up to ₹30,000/month. There are 8 open positions.

In the employer’s words

Hi Hr Deepa Here... We Have Openings For Real Estate Process: Lead Generation Process - Generating Walkins To Their Sites For Interested Customer Base Through Marketing Location: Thane Eligibility: Min Hsc. Graduates Preferred. Basic-Good English Speaking. Type : Outbound, Domestic, Sales

Day-to-day work

In this role, you will:

• Log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Skills and qualifications

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with Domestic, Outbound, Sales
• Basic English
• Good English
• Freshers can apply
• Type: Outbound, Domestic, Sales
• A calm under pressure, polite attitude

What you get

Compensation: ₹19,000 – ₹30,000 per month.

Job details

• Job location: Thane, Mumbai, Maharashtra
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 8
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office

Interested? Apply now on BetterJobs with your resume — Platinumone Business Services Limited reviews applications regularly.