Customer Care Executive

Platinumone Business Services Limited is looking for a Customer Care Executive to join its team in Thane, Mumbai. No experience? You can still apply. Salary is up to ₹35,000/month. There are 15 open positions.

Note from the employer

Good To Excellent English Speaking And Conversational Skills. Minimum 6 Months Bpo Experience.(Freshers With Fluent English) Hsc Qualification Required.Week Off- 6 Days Working.Rotational 1 Week Off (In Between Monday Till Friday).Shift Time: 10Am To 7Pm (Fixed Shift).Salary Depending On Last Drawn And Interview.+(Incentive)Salary C. Type : Inbound, Domestic, Outbound, International | Languages : Marathi, Hindi, English

Candidate profile

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with Domestic, English, Hindi, Inbound, International, Marathi, Outbound
• Good English
• Freshers can apply
• Type: Inbound, Domestic, Outbound, International
• Languages: Marathi, Hindi, English
• A patient, polite attitude

Key responsibilities

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

Pay and perks

Salary: ₹18,000 – ₹35,000 per month, based on skills and experience.

Job at a glance

• Work location: Thane, Mumbai, Maharashtra
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 15
• Employment type: Full time
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Platinumone Business Services Limited.